Quality management is a field of activity where measures are developed and procedures are analyzed that affect the process. The process creates services or products that aim to provide high quality performance through the implementation of quality control and decision making activities.
Relevance of the problem
The issue of quality management is relevant. The growth of interest in this issue is caused by Russia's accession to the WTO. The existing indicators of competitiveness in our country, as well as the quality of products for an organization of such a large scale as the World Trade Organization, are inadequate.
As you know, quality is a consequence of the fulfillment by each structure and department of the enterprise of its direct duties. Speci alty "Managementquality" deals with such an issue as the production of high-quality products, which, in turn, improve the standard of living of the population. Accordingly, quality management is an economic and domestic political problem No. 1.
Area of tasks to be solved
Specialists who work in the area responsible for quality management should be able to solve tasks such as:
- development of technical and economic solutions that are aimed at achieving stable and efficient production in the economy;
- formation of a quality management system in the organization;
- organization of certification and audit of management systems;
- organization of high-quality cooperation of three parties - business, government and education.
The quality management speci alty is specific, as during the training students gain knowledge that allows them to achieve such product quality that will meet Western standards:
- ISO 9000 quality management standards.
- ISO 14000 - environmental quality management.
- MRPII and ERP - methodologies.
In addition, students who receive appropriate education master methods and tools for quality control of the modern level, master modern graphic programs that are designed for design, study databases, metrology, certification and standardization.
The information obtained allows the graduate to apply himself in various organizations.
Knowledge gained
During the learning process, the speci alty "Quality Management" gives students the knowledge and skills that will be useful later in their work. Theoretical, as well as practical classes conducted during training, simulate situations that occur in reality. In order to avoid difficulties in the work, knowledge is provided in various areas.
Teaching:
- analyze the market for products and services;
- find out the problems that exist in the organization;
- develop the necessary measures aimed at reducing the consumption of materials, reducing the level of labor intensity, as well as increasing labor productivity;
- analyze why defective products and low-quality products are produced, and develop the necessary measures to prevent them;
- check the quality of services provided;
- develop better quality control methods;
- improve the quality of products, processes and services;
- take part in the organization's testing procedures;
- take steps to make processes greener and safer;
- develop new systems for managing the organization and ensure their functioning;
- develop and implement business plans;
- manageinformation and material flows in production and in the provision of services;
- keep company records;
- select personnel, train and certify them, develop professionally and personally;
- manage staff professionally;
- deal with the introduction of new information technology systems for automated control and design in production;
- ensure the necessary protection of information;
- speak fluently in a foreign language.
It is worth noting that applicants with a sufficient command of a foreign language enter the faculty with a degree in Quality Management. This is due to the fact that quality management systems are rooted in the West, and in order to introduce new technologies, most of the literature must be read in the original language - English or German.
Study subjects
Speci alty "Quality Management" gives a broad education. The knowledge gained during studies can be applied in various fields. Graduates who have received this speci alty are in demand in companies, as they navigate various issues during student life.
In order to become highly qualified specialists, students take subjects:
- quality audit;
- marketing;
- information technology in quality management and information security;
- metrology, standardization and certification;
- technology and organization of production of products and services;
- general governancequality;
- financial and management accounting;
- process management;
- personnel management;
- economic management of the organization.
Technical regulation
There is an offshoot of Quality Management that is more narrowly focused than the general area. The speci alty "Technical regulation and quality management" is associated, to a greater extent, with a physical study of the quality of products or services provided.
A standardization technician is a qualified person who performs laboratory research and testing. He registers the readings of laboratory equipment and instruments, controls sanitary and hygienic indicators, works with regulatory and technical documentation.
Necessary knowledge
In the Russian Federation on March 1, 2016, an order was registered under No. 41273, according to which the federal state educational standard of higher education at the “bachelor” level was approved. Code 27.03.02, speci alty - quality management.
This law establishes the list of necessary knowledge that students will receive.
For quality work, students will be trained:
- main stages of the life cycle of products or services, products;
- basic approaches to quality management;
- basic quality management tools;
- fundamentals of legislation in matters of consumer protection, environment, labor protection;
- information technology in quality assurance;
- international quality assurance system standards;
- methods of studying, managing, planning and auditing quality systems;
- problem-oriented methods of analysis, synthesis, and optimization of quality assurance processes;
- principles and methods of development and rules for the use of documentation in matters of ensuring the quality of products, processes and services.
Graduates who have mastered this speci alty are ready to work in the following areas:
- organizational and managerial;
- design and engineering;
- production and technology,
- production and design.
Employment
After graduation, a graduate with a degree in Quality Management asks where to work? Such specialized specialists are in demand in the public sector, socio-economic organizations, the service and household sectors, logistics, ecology, and construction. You can work in your speci alty by becoming a specialist in quality control and quality management, a quality auditor or an expert representing certification bodies.
Future majors
Having received the speci alty "Quality Management", what to work with? There are many directions for employment.
The most common area in production, where to workyou can:
- quality controller;
- metrologist;
- quality controller for product processing;
- clerk;
- chemical analysis laboratory assistant;
- trustee;
- technologist-technologist;
- quality technician.
Having studied the speci alty "Quality Management", where to work? In private and public organizations, in production.
Speci alty Benefits
Universities position the speci alty "Quality Management" as one of the most popular. The demand for highly qualified specialists is high, demand in the labor market is growing, and wages, depending on business qualities, professionalism and attitude to the chosen profession, are high.
Having received the speci alty "Quality Management", who to work and where to work, it becomes clear that such questions rarely arise. Qualified personnel in this field often receive offers even at the stages of studying at a university, and having received the coveted certificate, they are immediately sent to their workplace.
