Conflicts are present in all spheres of public life, in relations between colleagues, friends, relatives and strangers. The conflict reveals the existing contradiction, which means it allows you to pay close attention to it and eliminate the problem.
Who can manage the conflict?
Conflictologists are professionally engaged in the study of conflicts, their causes and methods of settlement and resolution. To effectively manage the process, it is necessary to objectively perceive the positions and values of the parties, understand the mechanisms for the development of disputable situations, correctly choose the method of influence, and assess the limits of one's own competence in overcoming disagreements.
What is he, a professional conflictologist?
The identity of the specialist acts as an important tool for conflict management. A successful professional must have character traits that help him cope with difficult situations and realize the goals set in management.task conflict. Conflictology initially appeared at the intersection of several humanities, so a specialist needs to have knowledge from the field of sociology, psychology, philosophy, political science, economics, jurisprudence, be able to conduct trainings and sociological research. The more skills a specialist develops over a professional career, the more valuable his services in the field of conflict management become.
How to become a conflictologist?
The training of such specialists is carried out in many Russian universities. The diploma is issued after mastering the undergraduate program - 4 years of full-time study on a paid or budgetary basis. The speci alty of conflictology is open for admission to universities and institutes in Moscow, St. Petersburg, Kazan, Novosibirsk, Saratov, Perm, Yaroslavl, Astrakhan, Tyumen, Omsk and other cities. Of course, the number of graduates in this speci alty from all these universities significantly exceeds the need in the labor market in modern Russia. In this regard, when choosing a university, special attention should be paid to the quality of education and the level of training of the teaching staff, in order to eventually become a truly qualified and sought-after specialist after training.
In St. Petersburg, the speci alty of conflictology is represented at St. Petersburg State University, St. Petersburg State Institute of Psychology and Social Work, Russian State Pedagogical University. A. I. Herzen. Orientation of education in each universitydetermined by the faculty within which this direction is open: for example, in the Russian State Pedagogical University. Herzen, conflictologists are taught at the Faculty of Law, and at St. Petersburg State University - at the Institute of Philosophy. A separate faculty of conflictology has been opened at the St. Petersburg Humanitarian University of Trade Unions. In addition, at this university, students can engage in professional practice and research on real situations at the Center for Monitoring and Analysis of Social and Labor Conflicts.
In Russian universities, you can also continue your education and get a master's degree in conflict management. At St. Petersburg State University, admission is carried out for the master's programs "Conflict Analysis and Management", "Political Conflictology" and "Mediation".
Speci alty conflictology: who to work with?
Professionals can find employment in public authorities, large corporations, labor inspections, personnel departments of various institutions and enterprises. The received speci alty (conflictology) in itself does not become an unconditional pass to a well-paid job in a well-known company, therefore, even during training, it is necessary to look for opportunities to practice, undergo additional trainings and internships.
The greatest opportunities are in the field of human resource management. The variety of forms of organizational conflicts - between employees, the trade union and the manager, departments and subdivisions, within the management - demonstrates the need for allresolve these contradictions. Resolving conflicts and reaching consensus always improves the quality of staff work and normalizes the psychological climate in the organization.
Mediation
After receiving a diploma in the speci alty of conflictology, you can additionally undergo training and work as a mediator. This is an impartial third party that mediates disputes. The mediator should not be interested in a certain outcome of the conflict. They organize a meeting of the parties and regulate the process of discussing the essence of the contradiction and developing a mutually acceptable solution.
The task of the mediator is not to evaluate and pass judgment. Solutions are developed only by the parties to the conflict. Some ideas may be introduced by mediators, but only as possible alternatives. The technique of mediation is widely used in conflict divorces of spouses in order to avoid going to court. Such assistance becomes indispensable in settling disputes between neighbors, tenants and landlords, employees and management.
Is it worth becoming a conflictologist?
Being a school graduate, not everyone will be able to accurately determine whether the speci alty of conflictology is right for him. This profession is for people who can present themselves, convince a potential employer that such an activity is necessary in an organization. Dealing with conflicting parties often requires both firmness and flexibility. The amount of knowledge that a specialist must have for successful work is quite large, it is requiredcontinuous professional development.
Thus, before making the final choice and going to study as a conflictologist, you should assess your potential and personal qualities as objectively as possible. After all, it is not enough to learn the texts of lectures and successfully deliver reports at seminars several times. After graduation from the university, you will need to find a use for your skills, and this is currently not easy for many graduates of the humanities. Only high education, dedication and excellent communication skills will make a conflictologist a desirable employee in any organization.
