Communication is the interaction of people in the process of communication, based on the exchange of information. This is not only speech addressed to a certain person, but also listening. The type of communicative connection is also written speech and reading, when the author and the reader “communicate” autonomously, without direct contact. In the process of such communication, the party receiving information is just as actively involved in the process as in live communication - it perceives the text not only at the level of familiarization. The reader reacts to what he read with emotions, can empathize with the author, be indignant, disagreeing with the author's point of view or manner of writing.
Type of communication is also non-verbal influence and reaction. When you tell something to the interlocutor or act as a listener, you show each other certain gestures, and facial expressions indicate the feeling you are experiencing at that moment.
Communication is the main need of society
Communication and communication is an integral partsocial interaction that every sentient being needs. It is difficult to imagine a person who would like to spend his whole life alone. Communication is one of the basic needs of people, through others we learn the world, gain experience. The choice of the environment with which communication is built directly affects the way of life. By the one with whom a person communicates, one can judge the different sides of his personality.
Success Formula
Dale Carnegie's book "How to Win Friends and Influence People" in an accessible and entertaining way reveals the main principle of communication - the ability not only to speak, but also to listen. The formula for success, dictated by the famous author, is based on empathy and attentiveness to the needs of others. This tactic helps to quickly win over an opponent.
Most of us enthusiastically and for a long time are ready to talk about ourselves, forgetting about everything in a stream of words. Carnegie, on the other hand, proposes to build a dialogue in such a way as to secure the main role for the interlocutor, to emphasize the value of his judgments and feelings with sincere interest. Properly built communication is, first of all, a mutually pleasant relationship.
Communication
Communication is inseparably linked with the development of sociability. What is the difference? If the first term includes the components of communication (speech, response to it, listening, etc.), then the second defines their quality. Communicativeness is a set of ways of communication, and sociability is their property, character.
Sociable doesn't mean talkative
A feature of a sociable person will be ease of communication - such people do not claim leadership positions in a conversation, they are on an equal footing with the interlocutor. A sociable person always has something to say, and most importantly, something to ask, but this does not mean at all that such a person is talkative. There is no “too much” of it, and it is a developed sense of proportion in one’s statements that distinguishes sociability from talkativeness.
The communication skills he possesses make him sensitive to the needs of the situation. He equally easily enters into a dialogue with completely different people, maintaining a tone appropriate to the situation. A sociable person is a talented diplomat who can negotiate smoothly and effectively.
Such people are erudite and are happy to use in communication a complex of knowledge about culture and history, adapt them to the interests of the audience.
Ways to develop communication skills
Communication is a tool that requires constant improvement. Communication skills can be developed, that is, if today you are afraid to enter into a dialogue and think that you do not know how to communicate, work on yourself. Everyone can learn to be an active and pleasant conversationalist.
To do this, it is important to apply a simple set of rules aimed at developing communication.
- Leaving our comfort zone. Do not be afraid to enrich your life with new acquaintances just becausethat you think you will not be accepted by society. Be kind and confident. Throw away the extra excitement and trust that everything is going well.
- Look for the good. The most difficult person in communication or unpleasant for you cannot be absolutely bad and have no merits. Strive to find the best in people. Wish to see the interlocutor from his best side.
- Be indulgent to other people's shortcomings. Before you judge someone, try to put yourself in their shoes. Nobody's perfect. You included.
- Take the initiative. Faced with an unfamiliar person, do not rush to run away. Talk to him first. Although the greeting and your question may not be original, the next time you see him again, it will be much easier for you to start a conversation. Most likely, you will not have to do this at all, and your friend will decide to approach you himself!
Love people, open up for communication. Who knows, maybe today's casual acquaintance will become your best friend, support and shield tomorrow?
